"Undelivered" means that the delivery staff has delivered the mail, but due to the absence of the recipient or other reasons, the mail was not properly delivered to the recipient, and the package was not signed for, so it is displayed as undelivered.
When the parcel arrives abroad, it is delivered by the local delivery service provider. In order for you to retrieve the parcel in time, it is recommended that you take the initiative to contact the delivery company to inquire about the parcel delivery situation. At the same time, you can also feedback the relevant issues to our customer service, and we will urge the delivery company to solve your parcel delivery problem as soon as possible.