Shopping Assistant
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Shopping process
One-time payment process

Step 1 Select product

Method 1

Enter the product name in the Lulukitty search bar and select the desired product from the displayed items.

Method 2

You can find the product you want to buy on Taobao/Tmall/1688, copy the product link and paste it into the search bar (or directly copy and paste the link shared by other users).

Step 2 Submit your order

Method 1

Lulukitty can crawl 99.9% of the products on Taobao/Tmall/1688. You can directly select the color, size and quantity, and then click "Add to Cart" or "Buy Now".

Method 2

Or you can fill in the product information through international forwarding and submit the order directly to the Lulukitty platform. After logging in as a member, go to 'International Forwarding' → 'Forwarding Order Warehouse Address' → 'Warehouse Address' to obtain the forwarding address (this address information is the delivery address information you filled in when placing an order on e-commerce platforms such as Taobao and JD.com), then submit the order, click Submit, fill in the product information you purchased on the Lulukitty platform and submit it!

hint

1. International logistics has mailing restrictions on some products. Please pay attention to restrictions and risk information and make careful decisions.

2.1688 products have a minimum purchase quantity limit. Please pay attention to the merchant's minimum order quantity when purchasing.

Step 3 Pay for the product

Select the item you want to buy and pay for it

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Support multiple currencies and payment methods

Step 4 Lulukitty Purchase

Lulukitty buyers contact sellers to order products for you

After you pay for the product, the order request will be pushed to the Lulukitty platform purchase request.

Step 5 Lulukitty inspects and stores the goods

Receive and inspect the goods, verify the weight and volume of the package

After the goods are put into storage, you can select the package information you want to send overseas and submit the waybill; or continue to purchase goods and submit them together for shipment overseas!

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When receiving the goods, we will conduct strict and professional inspection and take photos of the goods for you to check. If there are any problems, we will promptly feedback to you and help solve them.

Step 6: Submit the waybill

Select the parcels that have arrived in the warehouse in My Orders to submit the waybill for overseas shipment, or wait for all the parcels to be shipped to arrive in the warehouse and submit the waybill at once

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Some products are subject to postal restrictions and cannot be delivered via all logistics routes. Lulukitty will select the available delivery methods for you and you can choose from them.

Step 7 Select address and pay shipping fee

According to your actual needs, fill in the overseas recipient information, select the route you think is appropriate, and then pay the order shipping fee.

Step 8 Lulukitty warehouse delivery

Commodities are packaged, weighed, reinforced, photographed and shipped

hint

During the international parcel delivery process, there is a small probability of unexpected situations, such as time delay, taxation, damage, confiscation, loss, etc. OneBuy cannot control and avoid the service quality and unexpected situations of third-party logistics providers and customs of various countries. However, in line with the service concept of putting users first, OneBuy will inform you in advance according to the situation of each route and country, and assist you in handling problems when they occur.

Step 9: Wait for delivery & sign for delivery

You can check the international logistics track information in My Waybill in the Member Center

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After signing for the package, you will be awarded points, which can be used to upgrade your membership level and redeem coupons!