Shopping Assistant
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Shopping process
One-time payment process

Retrieve the user password

If you need to retrieve your account password, you can submit an application online to retrieve your password by yourself:

1. On the user login page, click "Forgot Password"

2. Enter the "Username" and "Email Address" you used when registering, and click the "Reset" button

3. After successfully submitting the application, you will receive an email with the subject "Lulukitty password retrieval email". Click the reset password link in the email to enter the password reset page and fill in the new password as required. After the operation is completed, you can use the new password to log in to Lulukitty.

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