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Shopping process
One-time payment process

How long can the goods be preserved in the Lulukitty warehouse?

1. The normal shelf life of purchasing and forwarding packages is 180 days (about 6 months), starting from the order status "in storage". If it exceeds 150 days, an email will be sent to remind the user to submit the package waybill. If the package waybill is not submitted or no feedback is given after 180 days, it will be regarded as abandoned. We will destroy the expired products uniformly.

2. For abnormal packages (i.e., the package is signed for first but the order is not submitted or the logistics information is not completed), the deadline is 60 days, starting from the order status of "Signed for". Since such packages cannot match the relevant orders and users, no reminders can be made. If the deadline is exceeded, Lulukitty will regard it as giving up custody and destroying it.

Relevant details:

1. Lulukitty is responsible for the storage of the goods and bears the corresponding responsibilities during the storage period, but the shelf life of the goods is not within the scope of storage (for example, the shelf life of perishable items is only 1 month).

2. No reminders or notifications will be given for destroyed goods.

To avoid the destruction of goods, please submit the package waybill in time within the effective storage period. Thank you for your cooperation and understanding!

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